Back in 2009 we set out to find the sweet spot between outsourcing and a standard business model. We believe we bring the best of both worlds and help our clients optimise costs and streamline their process. We offer:
Meanwhile, we let our partners manage their own business by helping them recruit the right people for key positions in each department. They manage the daily workflow, set the KPI’s, do performance reviews and identify training needs. We believe it's the failure to offer this level of involvement that puts the traditional outsourcing service providers at a disadvantage.
See how our integrated BPO model is different and it works!
We now have a solution that lets our clients run their own business enjoying the advantages CXG can offer
Real opportunity to reduce overall costs and become more competitive.
We deal with recruitment, accommodation, equipment and maintenance on behalf of our clients.
We are the first and only point of contact for client complaints or employment disputes.
Our clients are free to make business and management decisions to best meet cost, revenue and strategic objectives;
Highly-qualified multi-lingual staff, including native speakers.
Located in Sofia, within a couple of hours to most of Europe's business & transportation hubs.
We guarantee smooth 24/7 operation all year round.
We strictly follow our partners’ security guidelines.
We provide the equipment, network and related infrastructure.
A fast, secure and reliable internet connection with an independent backup line and 24/7 support.
We're always on with an independent backup power supply.
We can meet the highest security requirements of our clients.
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