The CXG network gives us an extra edge and lets us upgrade the classic outsourcing services we provide. We can leverage the expertise of our partners and offer an all-inclusive package. Imagine an in-house marketing agency doing NPS and other relevant research on top of the outbound customer support you have outsourced to CXG. We can.
Client X is a marketing agency that specializes in key areas of market research and consumer behaviour, and a certified Net Promoter Score™ provider. The agency works on different types of qualitative and quantitative research, data capture and processing.
Qualitative research allows in-depth analysis of customer behaviour and motivation, purchase decisions, and brand loyalty. Client X offers attitude and usage surveys, customer satisfaction and market segmentation research.
Client X has a fully-equipped VoIP facility and interviewers speaking 8 different languages.
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