The CXG Network

The CXG network gives us an extra edge and lets us upgrade the classic outsourcing services we provide. We can leverage the expertise of our partners and offer an all-inclusive package. Imagine an in-house marketing agency doing NPS and other relevant research on top of the outbound customer support you have outsourced to CXG. We can.

Client X

Client X is a marketing agency that specializes in key areas of market research and consumer behaviour, and a certified Net Promoter Score™ provider. The agency works on different types of qualitative and quantitative research, data capture and processing.

Qualitative research allows in-depth analysis of customer behaviour and motivation, purchase decisions, and brand loyalty. Client X offers attitude and usage surveys, customer satisfaction and market segmentation research.

Client X has a fully-equipped VoIP facility and interviewers speaking 8 different languages.

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Client X has been very efficient and able to understand the needs
of OB10 in getting the expected result and Client X provide endless support.

Rafizah Abdul Rahman, Governance & Compliance Analyst, OB10 (now Tungsten Network)

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