Using Internet research and outbound telephone calls, we can help you get your database back in prime shape. On top of straightforward updates of existing e-mail addresses or telephone numbers, we can collect and verify additional, often sensitive, information such as last place of employment.
We offer data cleansing services in a wide variety of languages: English, French, German, Spanish, Italian, Russian, Albanian, Turkish, Ukrainian, Slovenian, Macedonian, Greek, Serbian, Czech, Romanian, Slovak, Hungarian, Bulgarian, and are able to operate 24/7 across multiple time zones.
Data Entry
Keeping an up-to-date and healthy database is crucial for the smooth day-to-day operation of every company. Database clean-up of incorrect, incomplete or duplicate information can significantly improve your process by reducing costs, increasing your response rates and eliminating the negative effect of outdated information.
To make sure you waste no time and resources working with outdated or non-existent data, CXG can offer accurate and timely data entry, data capture and data cleansing services.
Data Capture
We are all aware that the reputation of a business is paramount to its success. We carry out satisfaction surveys in a number of languages from a sample of clients you define. We can help you identify and address client-service weaknesses timely and efficiently.
Experienced working with clients from all around the world, we're confident we can offer solutions that will best suit your needs. We have telesales and telemarketing capability, among other related services that may be relevant to your business.