Open positions


If you are interested in any of the current vacancies and feel comfortable with the requirements, please feel free to submit your application. We'll be happy to meet you in person. We're currently looking to fill the following positions in the company:

Are you looking for a diverse role?

Do you thrive on recognition, incentives and friendly competition?

Can you work well independently and as part of a team?

If so keep reading…….

 

We are committed to providing an exemplary service and believe outsourcing is driven by quality, not cost. We know one size doesn't fit all. Our integrated BPO model can be tailored to make a difference to any business process and unit.

 

We are searching for open minded, energetic and motivated team players with a passion for customer service to aid our team temporary.

The primary function of the Credit Controller with Spanish and English is to ensure timely customer collection in accordance to the defined SLAs/KPIs, minimization of outstanding debt, meticulous attention to detail and building customer relationships. 

 

MAIN RESPONSIBILITIES:

 

• Follow up with customers to ensure timely collection in accordance to the defined SLAs/KPIs;

• Support Auto Stop and OTC global initiative in UAT, customer data cleanse, data mapping and data migration;

• Ensure compliance to internal and external regulations and procedures;

• Liaise with auditors, tax authorities and regulatory authorities as required for the countries served FSS;

• Maintain and ensure workflow and documentation are up to date;

• To make a minimum target outbound calls to clients;

• Identify, facilitate and improve process efficiencies;

 

YOUR PROFILE:

 

• Fluent in Spanish and English;

• Diploma or Degree in Business, Finance or Accountancy;

• Minimum 2 years of in Credit Control or Equivalent Role in Finance;

• Strong Customer Focus and team building skills;

• Adequate business knowledge;

•       Ability to handle multi-tasking; 

• High degree of problem solving, planning and prioritization skills;

• Ability to work independently; 

• Positive and dynamic attitude; 

• Ability to work under pressure; 

• Attention to details; 

 

 

THE COMPANY OFFERS: 

 

•       Competitive salary; 

•       Working hours from 2:00 pm to 11:00 pm

• Real career opportunity; 

• Professional trainings; 

• Opportunity to practice and further improve your foreign language skills.

 

If you feel comfortable with the above mentioned requirements and want to become part of our team, we would really like to speak to you. So in order to apply for the position of a Credit Controller with English and Spanish please send us your CV in English. 

 

All documents will be treated in strict confidentiality.

 

Only short-listed candidates will be contacted.

Are you looking for a diverse role?
Do you thrive on recognition, incentives and friendly competition?
Can you work well independently and as part of a team?
If so keep reading…….

We are committed to providing an exemplary service and believe outsourcing is driven by quality, not cost. We know one size doesn't fit all. Our integrated BPO model can be tailored to make a difference to any business process and unit.

A leading in its area of expertise company is expanding its Research team to serve various international customers. We are looking for talented, highly motivated team players with attention to details and critical thinking.

The primary function of the Researcher with English language is to conduct online data scrapping, prepare economic, financial and industry analyses and produce reports using technology - based platform.

 YOUR PROFILE:

 Mandatory:

• Great knowledge and understanding of Economic theory and concepts;
• Proficient in Microsoft Excel and Word; 
• Tech Savvy; 
• Excellent English language; 
• Energetic person with data analytical and problem-solving skills;
• Attention to details and critical thinking;
• Self-motivated and able to work in a deadline-driven environment;
• Strong analytical skills;
• Excellent communication skills, both written and verbal;
• Strong interpersonal skills, able to work collaboratively in a team environment as well as independently to achieve results necessary;
• Adaptive to dynamic and flexible work environment.

Desirable :

• Transfer pricing experience is desirable but not necessary. 

 MAIN RESPONSIBILITIES: 

• Conduct online date scraping;
• Conduct research on companies according to specific criteria;
• Gather, sort, analyze and filter the relevant information;
• Prepare economic, financial and industry analyses; 
• Prepare and present reports after conducting researches and analyzing the data.

 QUALIFICATIONS:

 • Must possess a Degree in Economics, Finance or other related/quantitative fields.

 THE COMPANY OFFERS: 

 • Competitive salary; 
 • Opportunity for both US working hours and Regular working hours - 11:00 AM to 08:00 PM;
 • Real career opportunity;
 • Professional training;
 • Opportunity to gain experience in the field of Research and Analyses.

 If you feel comfortable with the above-mentioned requirements and want to become part of our team, we would really like to speak to you. In order to apply for the position of a Researcher with English, please send us your CV in English. 
 All documents will be treated in strict confidentiality.

 Only short-listed candidates will be contacted.

CXG is a fast-growing EU-based BPO provider specialized in HR Outsourcing with a proven track record in industries including: Electronic Invoicing, Financial and Data Services. 

The primary function of the Office Assistant -Reception is to handle the internal and external administrative communications in a professional and organized manner and to assist the General Manager with the daily administrative activities.

YOUR PROFILE:

Essential

• Outstanding communication skills including written and oral;
• Result oriented;
• Excellency in English (both written and oral);
• Good organisational skills, strong ability to multi-task and prioritize;
• Time management and on-time delivery;
• Strong computer skills with experience in Microsoft Office - Word, PowerPoint and Excel;
• Ability to work with diverse levels of the organization in a cooperative and flexible manner;
• Positive person with analytical and problem-solving skills.

MAIN RESPONSIBILITIES:

• Serving visitors by greeting, welcoming, directing and announcing them appropriately
•Answering, screening and forwarding any incoming phone calls while providing basic information when needed
• Maintain security by following procedures and controlling access
• Prepare and analyze various report data;
• Handle business correspondence and corporate documentation;
• Prepare presentations, travel reports and payment statements;
• Provides fully comprehensive bilingual services and is responsible for a range of administrative tasks.

EXPERIENCE:

• Previous experience will be advantageous.

PERSONALITY & ATTRIBUTES:

• Customer focused;
• Able to handle pressure;
• Lively;
• Self Starter;
• Team player.

THE COMPANY OFFERS: 

• As an Office Administrator you’ll enjoy being part of a fast developing company, servicing clients all over Europe;
• Possibility for half day working time; 
• Young and friendly working environment.

If you feel comfortable with the above mentioned requirements and want to become a vital part of our team, please send us your CV in English. 

All documents will be treated in strict confidentiality.

Only shortlisted candidates will be contacted.
 

Are you looking for a diverse role?
Do you thrive on recognition, incentives and friendly competition?
Can you work well independently and as part of a team?
If so keep reading…….

We are committed to providing an exemplary service and believe outsourcing is driven by quality, not cost. We know one size doesn't fit all. Our integrated BPO model can be tailored to make a difference to any business process and unit.
Now, as we are expanding our team, we are looking for motivated and enthusiastic team players.Currently searching for Supplier Support representatives with Italian and English

The primary function of the Supplier Support Representative is to respond and resolve client support requests, received by phone and e-mail and various Ad hoc projects so that we can develop a genuinely customized solution for every customer.

 

YOUR PROFILE:

Essential

• Excellency in English (both written and verbal);
• Customer service orientation;
• Excellent communication skills;
• Good telephone manner;
• General understanding of Internet services such as email, FTP, etc.;
• Comfortable with using MS Office Applications suite;
• Fast learning person with analytical and problem-solving skills.

Desirable

• Knowledge of invoicing/accounting packages;
• Data transfer protocols.

MAIN RESPONSIBILITIES:

• Record support requests, prioritizing and escalating as required;
• To handle all incoming Customer e-mail/ telephone inquiries and requests in a timely and professional manner;
• Managing outstanding issues and keeping clients informed;
• Assisting the implementation of a Support Knowledge Base and similar process improvements.

EXPERIENCE:

• Some experience in technical support center or in service industry, in general, will be advantageous;
• Previous work experience in an international environment will also be considered as an advantage.

THE COMPANY OFFERS:

• Opportunity to practice and further improve your foreign language skills;
• US working hours - from 3 PM to 12 AM (BG time)
• Competitive salary;
• Stimulating bonuses;
• Real career opportunity;
• Professional training in an international atmosphere;
• Young and enthusiastic team.

If you feel comfortable with the above-mentioned requirements and want to become part of our team, we would really like to speak to you. So in order to apply for the position of a Supplier Support Representative fluent in English and Italian, please send us your CV in English.

All documents will be treated in strict confidentiality.

Only short-listed candidates will be contacted.

CXG is a rapidly growing BPO provider of services located in Europe with proven expertise in various industries, including: Electronic Invoicing, Financial Services, Telecommunications, IT and Data Services.

Our multidisciplinary team and our experience in different environments enable us to offer the best solution for our diverse customer network. We grew from just 25 to over 150 people over the period of seven years. The variety of what we do and the career opportunities we offer attract young and ambitious people from all walks of life, different countries and educational qualifications.
We are proud of our diverse team, we have employees from countries such as Ukraine, Greece, Portugal, the Netherlands, Spain, Austria, Poland, USA, Hungary and France and almost 90% of our employees are educated in various fields ranging from Economics and Finance, Business Administration, Law, Sociology, IT, Mathematics and Psychology, Engineering and Medicine.
Being part of a multilingual and multicultural team contributes to the personal and professional development of our employees. The experience of being around and communicating with people who not only speak a different language, but also have a different background, experience and way of thinking is enriching.

We are currently looking for a part-time database operator.

You are a suitable candidate if:
- Organize your time correctly;
- You have the desire to improve and build your skills;
- You want to work in a dynamic working environment;
- You adapt quickly to different situations;
- Pay attention to details;
- You believe that teamwork is important;
- Have a well-developed analytical thinking and assessment of the situation;

Requirements:
- Very good handling of MS Excel
- Very good command of English;

What we offer is:
- Dynamic and positive working atmosphere;
- Working together with a team of young professionals;
- US Shift;
- Ability to work at 4 or 6 hours ( 06:00 PM - 12:00 AM or 20:00 PM -  12:00 AM)
If this position is of interest to you, please submit your CV by clicking on the "Apply for this item" button.

All applications will be treated confidentially. Due to the large number of applications we receive, we will only contact the approved candidates.

Are you looking for a diverse role?
Do you thrive on recognition, incentives and friendly competition?
Can you work well independently and as part of a team?
If so keep reading…….

We are committed to providing an exemplary service and believe outsourcing is driven by quality, not cost. We know one size doesn't fit all. Our integrated BPO model can be tailored to make a difference to any business process and unit.

A leading in its area of expertise company is expanding its activities related to business-to-business e-invoicing networking. In its office, located in Sofia, the company is looking for a talented, highly motivated team player with a passion for customer service, to join the Implementation Team.

The primary function of the Implementation Specialist is to implement Suppliers at target levels of the company. 

MAIN RESPONSIBILITIES: 

• Achieve Supplier enrollment targets;
• Maintain supplier-status information on the company database;
• Implementation and monitor the electronic invoice process in the system;
• Working with a portfolio of clients to ensure they are properly trained in the areas of applying the electronic invoice.
• Daily communication via email or telephone with clients;
• Testing the electronic invoice if it is properly implemented in the client’s system;
• Using custom software;
• Involvement in the delivery of strategic, high volume client or internal projects.
• Report as required on the Supplier pipeline producing realistic time & volume forecasts;
• Feedback market reaction, helping refine the value proposition.

YOUR PROFILE:

Essential

• Fluency in English language (written and verbal);
• Fluency in French language (written and verbal);
• Ability to work on own initiative and within a team;
• Excellent communication skills (both written and verbal);
• Influencing skills;
• Ability to articulate technical data requirements over the phone and by e-mail;
• Logical and methodical approach to achieving tasks and objectives;
• Multi-tasking capabilities;
• Innovative approach to work;
• Ability to work through the client's organizational structure to get to the right person;
• Organizational and planning skills.

Knowledge:

• Basic understanding of the purchase to payment process;
• Knowledge of invoicing or accounting systems preferred;
• Data file creation & handling.

Experience:

• Minimum 1-year telephone based technical customer service role; 
• Experience in objection handling;
• Ideally implementation based, customer focused and project/account management experience;
• Direct experience in financial analysis of XML, IDOC, CSV, EDI FACT and fixed length data files desirable.

THE COMPANY OFFERS:

• EU working hours - from 10 AM to 7 PM BG time 
• Opportunity to practice and further improve your foreign language skills;
• Competitive salary;
• Stimulating bonuses;
• Real career opportunity; 
• Professional training.

If you feel comfortable with the above-mentioned requirements and want to become part of our team, we would really like to speak to you. So in order to apply for the position of an Implementation Specialist with French and English, please send us your CV in English. 
All documents will be treated in strict confidentiality.

Only short-listed candidates will be contacted.

The primary function of the Technical Support Representatives is to respond and resolve client support requests, received by phone and e-mail and various Ad hoc projects, so that we can develop a genuinely customized solution for every customer.
 
YOUR PROFILE:

Essential

• Excellency in English (both written and verbal);
• Fluency in Czech.
• Customer service orientation;
• Excellent communication skills;
• Good telephone manner;
• General understanding of Internet services such as email, FTP, etc.;
• Comfortable with using MS Office Applications suite;
• Fast learning person with analytical and problem-solving skills.

Desirable

• Knowledge of invoicing/accounting packages;
• Data transfer protocols.

MAIN RESPONSIBILITIES:

• Record support requests, prioritizing and escalating as required;
• To handle all incoming Customer e-mail/ telephone inquiries and requests in a timely and professional manner;
• Managing outstanding issues and keeping clients informed;
• Assisting the implementation of a Support Knowledge Base and similar process improvements.

Why should you apply:

• Opportunity to practice and further improve your foreign lan-guage skills; 
• Competitive salary; 
• Stimulating bonuses;
• Real career opportunity; 
• Professional trainings in an international atmosphere;
• Young and enthusiastic team

Thank you for taking the time to review our job, if you think it is a match to your experience and interests please apply today with a CV in English— we are eager to learn more about you!
Only short-listed candidates will be contacted

The primary function of the Technical Support Representative is to respond and resolve client support requests, received by phone and e-mail and various Ad hoc projects, so that we can develop a genuinely customized solution for every customer.

YOUR PROFILE:

Essential

• Excellency in English (both written and verbal);
• Fluency in one of Hungarian.
• Customer service orientation;
• Excellent communication skills;
• Good telephone manner;
• General understanding of Internet services such as email, FTP, etc.;
• Comfortable with using MS Office Applications suite;
• Fast learning person with analytical and problem-solving skills.

Desirable

• Knowledge of invoicing/accounting packages;
• Data transfer protocols.

MAIN RESPONSIBILITIES:

• Record support requests, prioritizing and escalating as required;
• To handle all incoming Customer e-mail/ telephone inquiries and requests in a timely and professional manner;
• Managing outstanding issues and keeping clients informed;
• Assisting the implementation of a Support Knowledge Base and similar process improvements.

Why should you apply:

• Opportunity to practice and further improve your foreign language skills; 
• Competitive salary; 
• Stimulating bonuses;
• Real career opportunity; 
• Professional trainings in an international atmosphere;
• Young and enthusiastic team

Thank you for taking the time to review our job, if you think it is a match to your experience and interests please apply today with a CV in English— we are eager to learn more about you!
Only short-listed candidates will be contacted

A leading in its area of expertise company located in Sofia is expanding its technical team to serve various customers all over Europe. We are looking for talented, highly motivated team players.
The primary function of the Data Analyst with English language is to be responsible for delivering data analysis and completed data tables within established time frames so that we can develop a genuinely customized solution for every customer. 

YOUR PROFILE:

• Energetic person with data analytical and problem-solving skills;
• Excellent user of Excel (formulas, formatting, pivot tables, macros); 
• Excellent communication skills including written and verbal;
• Excellent English language.

MAIN RESPONSIBILITIES: 

• Create new Database tables, using in-house tools, based on provided data samples and specifications;
• Update and rework Customer tables as a result of changes in the Supplier, Buyer, Fiscal or System requirements;
• Provide second-line support for customer issues;
• Specify and document the technical requirements;
• Create and test the processing tools according to specifications provided and to ensure these adhere to current standards;
• Create and maintain documentation for communication to other Business analysts and departments;
• Assist other departments through the provision of analysis and technical advice regarding Customer profiles and data;
• Report any technical, fiscal or other concerns in a timely manner;
• Assist with development of new projects planned as part of the system;

EXPERIENCE:

• Not required!

QUALIFICATIONS:

• Must possess a Degree in Mathematics, Accounting, Finance, Statistics or Architecture.

THE COMPANY OFFERS: 

• Competitive salary;
• Stimulating bonuses;
• Real career opportunity;
• Professional training;
• Opportunity to practice and further improve your foreign language skills.

If you feel comfortable with the above-mentioned requirements and want to become part of our team, we would really like to speak to you. So in order to apply for the position of a Data Analyst with English, please send us your CV in English. 

All documents will be treated in strict confidentiality.

Only short-listed candidates will be contacted.

The primary function of the Supplier Support Representatives is to respond and resolve client support requests, received by phone and e-mail and various Ad hoc projects so that we can develop a genuinely customized solution for every customer.

YOUR PROFILE:

Essential

  • Excellency in English (both written and verbal);
  • Excellency in Spanish or Italian (both written and verbal);
  • Customer service orientation;
  • Excellent communication skills;
  • Good telephone manner;
  • General understanding of Internet services such as email, FTP, etc.;
  • Comfortable with using MS Office Applications suite;
  • Fast learning person with analytical and problem-solving skills.

Desirable

*Knowledge of invoicing/accounting packages;
*Data transfer protocols.

MAIN RESPONSIBILITIES:

*Record support requests, prioritizing and escalating as required;
*To handle all incoming Customer e-mail/ telephone inquiries and requests in a timely and professional manner;
*Managing outstanding issues and keeping clients informed;
*Assisting the implementation of a Support Knowledge Base and similar process improvements.

EXPERIENCE:

*Some experience in technical support center or in service industry, in general, will be advantageous;
*Previous work experience in an international environment will also be considered as an advantage.

THE COMPANY OFFERS:

*Opportunity to practice and further improve your foreign language skills;
*Competitive salary;
*Stimulating bonuses;
*Real career opportunity;
*Professional training in an international atmosphere;
*Young and enthusiastic team.

If you feel comfortable with the above-mentioned requirements and want to become part of our team, we would really like to speak to you. So in order to apply for the position of a Supplier Support Representative fluent in English and Spanish, please send us your CV in English.

All documents will be treated in strict confidentiality.

Only short-listed candidates will be contacted.

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Are you looking for flexibility? So are we


Some of our people work part time, others - on temporary projects with flexible hours that can vary from day to day.
Various flexible arrangements give them the opportunity to practice and further improve their foreign language skills, as well as the chance to gain experience in the sales and marketing sphere.

 

We are searching for open-minded, energetic and motivated team players with a passion for customer service. The position is suitable for people from all walks of life, especially for students with or without previous experience. Here are some projects that do not run 9 to 5, Monday to Friday:

NPS

The NPS (Net Promoter Score) is an ongoing project where a team of agents conduct customer satisfaction surveys over the phone. The purpose for the surveys is for us to keep track of the satisfaction levels of the customers, as well as why they might be dissatisfied. We aggregate this information at the end of each wave and then report it to our clients' representatives. This allows them to better understand if they would be recommended to other businesses, based on the quality of their services.

Data Cleanse

The data cleanse projects help our clients keep their databases up to date. Our agents get through all of the contacts within the spreadsheet the client has provided for us, and make sure that any information that would be missing is added. They also verify that whatever information already exists is correct and relevant. With the data cleanse projects our clients can be sure that they always have the most up-to-date contact information about their business partners.

Meet us in person

We regularly connect with skilled candidates during career fairs.
Come and speak with us at the next event we are attending,
or learn more about past participations.

Career events

Like what we do, but no suitable positions?


If you cannot see yourself in the descriptions but you find our work interesting,
feel free to contact us and we will be pleased to discover the best position for you.

Let us first ask you a few questions:

  • Are you an achiever?
  • Are you a motivated team player?
  • Do you have a passion for customer service?
  • Do you speak foreign languages?
  • Do you have any technical or IT background or experience?
  • Any interest in finance?

If you answered “YES” to at least 3 of the questions above, then you are most likely a good match.

In return we can offer you:

  • a competitive salary
  • stimulating bonuses
  • further foreign language training
  • a friendly team of young professionals
  • a real career opportunity
  • professional training

Get better. Get ahead. How?

Once on board, every team member gets induction training and continuous support to become more efficient and successful.

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