Open positions


If you are interested in any of the current vacancies and feel comfortable with the requirements, please feel free to submit your application. We'll be happy to meet you in person. We're currently looking to fill the following positions in the company:

Are you looking for a diverse role?

Do you thrive on recognition, incentives and friendly competition?

Can you work well independently and as part of a team?

If so keep reading…….

 

We are committed to providing an exemplary service and believe outsourcing is driven by quality, not cost. We know one size doesn't fit all. Our integrated BPO model can be tailored to make a difference to any business process and unit.

Now, as we are expanding our team, we are looking for motivated and enthusiastic team players.

 

We are looking for an HR Specialist to join our team.

 

Main responsibilities:

• Calculation of the monthly net/gross remuneration based on the corresponding gross/net values of the salary and all related employment benefits/bonuses/overtime hours/night shift hours/time;

• Keeps track of changes in the current labour legislation and implements them;

• Preparation of regular reports upon necessity;

• Assisting with other daily HR related tasks;

• Providing administrative assistance;

• Processing of incoming administrative inquiries;

• Updating and maintaining the personal files of the employees in compliance with the Bulgarian legislation;

• reparation of relevant documents (absences, business travel);

• Preparation of documents related to the conclusion, modification and termination of employment contracts in Omeks Cadri;

• Registration / deregistration of labor contracts and annexes at the NRA - work with electronic signatures;

• Filling in labour books;

• Communication on a regular basis with institutions such as NRA, NSSI, etc;

• Performs other tasks assigned by the direct manager related to the position;

Your profile:

• Higher education in the field of Human Resources or Administrative Law;

• In depth knowledge in the Labour law and Insurance legislation;

• Excellent PC literacy with focus on Excel and Word;

• Previous experience in HR roll would be considered and advantage;

• Fluent in English, spoken and written;

• Organization and prioritization skills;

• Ability to work in a dynamic environment and with minimum supervision;

• Attention to detail;

• Good communication skills;

• Ability to work on different organisational levels;

• Positive person with analytical thinking;

 

WHY SHOULD YOU APPLY:

 

• Competitive remuneration package including social benefits;

• Opportunity to learn, practice and further improve your skills;

• Opportunity to work in a multicultural environment;

• Young and enthusiastic team;

 

 

Thank you for taking the time to review our job, if you think it is a match to your experience and interests please apply today with a CV in English— we are eager to learn more about you!

Only short-listed candidates will be contacted.

Are you looking for a diverse role ?

Do you thrive on recognition, incentives and friendly competition?

Can you work well independently and as part of a team?

If so keep reading…….

 

We are committed to providing an exemplary service and believe outsourcing is driven by quality, not cost. We know one size doesn't fit all. Our integrated BPO model can be tailored to make a difference to any business process and unit.

Now, as we are expanding our team, we are looking for motivated and enthusiastic team players. 

Currently searching for Training and Development Specialist- Technology.  

The primary function of the Training and Development Specialist is to work closely with the Training and Development Manager to plan, review and perform technical and procedural staff training for the Technology Operations department. Also the position involves working closely with the rest of the Management and the staff to identify the training needs.

  

 MAIN RESPONSIBILITIES: 

• Helps with the function owner to prepare and document processes

• Prepares and leads induction training programs for new employees in the company 

• Conducts technical, operational and refreshment trainings to current employees in technology departments of the company;

• Prepares and conducts individual trainings for employees who need to gain specific knowledge in technology areas of the business

• Prepares and updates reports for passed trainings and for the status of current ones;

• Coordinates the trainings with the HR Department;

• Discusses the results of the trainings with the managers and helps them in identifying training needs based on employees assessment;

• Works on ways of improving the current training and development programs;

• Prepares training materials and tests and updates the existing ones;

• Gathers feedback regarding the effectiveness of the trainings and discusses it with the HR Department;

• Build and maintain Knowledge Base articles for the use by various technology teams;

• Works on continual knowledge improvement;

• Help launch, build and maintain the global Learning Management System;

• Performs other duties as assigned by the line manager, in accordance with his qualifications; 

 

YOUR PROFILE: 

 

•      University degree.- Required 

•       Required Experience in working in a technical support center  

• Excellent command of English language (written and oral);

•       Display logical and methodical approach to achieving tasks 

•       Ability to engage people attention 

•       Able to follow the training plan considering different personalities 

•       General understanding of the support principles  

•       General understanding of IT structure 

•       Understanding of SQL scripting 

•       General understanding of Networking concept and connectivity protocols 

•       Experience of Windows or Linux server administration functions

 

PERSONAL ATTRIBUTES:  

 

• Excellent communications skills;

• Accurate, analytical and resourceful;

• Good organizational skills;

• Positive, resilient and customer oriented;

• Team player;

• Ability to handle pressure and prolonged in-class training sessions;

• Ability to resolve problems and make decisions;

 

 HE COMPANY OFFERS:

 

• Opportunity to practice and further improve your foreign language skills;

• Competitive salary and benefits;

• Real career opportunity;

• Professional trainings.

 

Thank you for taking the time to review our job, if you think it is a match to your experience and interests please apply today with a CV in English— we are eager to learn more about you!

 

All documents will be treated in strict confidentiality.

 

Only short-listed candidates will be contacted. 

 

 

 

                                           Are you looking for a diverse role ?
                              Do you thrive on recognition, incentives and friendly competition?
                                       Can you work well independently and as part of a team?
                                                               If so keep reading…….

We are committed to providing an exemplary service and believe outsourcing is driven by quality, not cost. We know one size doesn't fit all. Our integrated BPO model can be tailored to make a difference to any business process and unit.
Now, as we are expanding our team, we are looking for motivated and enthusiastic team players.

Currently searching for a Systems Administrator that  is responsible for supporting existing infrastructure and applications  .  Analysts will support a 24/7/365 operation for monitoring our production systems and acting as second line support to business users.

MAIN RESPONSIBILITIES:
• Understand  applications and infrastructure and know how to utilize tools to investigate problems reported in each.  Ability to use log aggregation tools such as Splunk or track errors through raw logs (tail/grep) is key.
• Understand  computing, storage, and network systems to respond to monitoring alerts from production systems and resolve or direct questions to development groups for assistance in resolving possible bugs.
• Work closely with third party service providers and communicate clearly via email and phone call in resolving issue in production environment.
• Act as second line of support for business users performing problem investigations for client facing support teams for document processing and file transfer software. 
• Manage new build deployment and documentation of Production Systems including Test and Staging environments.
• Maintain documentation on all platform related infrastructure and be able to deploy test environments for any production system. 
• Identify problem areas with existing applications and create processes or tools or custom script to streamline processes or complete requests to development with problems and suggested solutions.
• Participate in paid weekend on-call rotation for key services in client facing environments.

YOUR PROFILE:

Education Required
• Bachelors/A Level or equivalent degree in Computer Science, Computer Information Systems, or similar

Experience Required
• 3-5 years deploying and administrating Windows and Linux Production Environments
• Minimum 1-2 years exposure on the Perl scripting

Optional
• Experience in PL/SQL and Oracle databases
• Experience in MS SQL Server Reporting Services
• Experience in AWS Administration

Personal Attributes
• Organized – Able to keep track of an environment with many different workflows across heterogeneous systems. 
• Detail Oriented – Able to identify relevant information out of a broad expanse of available documentation and logging.
• Knowledgeable – Familiar with a broad set of IT concepts (networking, storage, Windows, Linux) yet not necessarily a master of all of them.
• Flexible – Able to adapt to fast-moving environment and independently as well as with team.

Why should you apply:

 • Opportunity to practice and further improve your foreign lan-guage skills; 
• Competitive salary; 
• Stimulating bonuses;
• Real career opportunity; 
• Professional trainings in an international atmosphere;
• Young and enthusiastic team

Thank you for taking the time to review our job, if you think it is a match to your experience and interests please apply today with a CV in English— we are eager to learn more about you!
Only short-listed candidates will be contacted

 

Are you looking for a diverse role ?
Do you thrive on recognition, incentives and friendly competition?
Can you work well independently and as part of a team?
If so keep reading…….

We are committed to providing an exemplary service and believe outsourcing is driven by quality, not cost. We know one size doesn't fit all. Our integrated BPO model can be tailored to make a difference to any business process and unit.
Now, as we are expanding our team, we are looking for motivated and enthusiastic team players.Currently searching for Technical (Supplier) Support representatives with Portuguese and English.

The primary function of the Supplier Support Representatives is to respond and resolve client support requests, received by phone and e-mail and various Ad hoc projects, so that we can develop a genuinely customized solution for every customer.

 

YOUR PROFILE:

Essential

• Excellency in English (both written and verbal);
• Excellency in Portuguese  (both written and verbal);
• Customer service orientation;
• Excellent communication skills;
• Good telephone manner;
• General understanding of Internet services such as email, FTP, etc.;
• Comfortable with using MS Office Applications suite;
• Fast learning person with analytical and problem-solving skills.

Desirable

• Knowledge of invoicing/accounting packages;
• Data transfer protocols.

MAIN RESPONSIBILITIES:

• Record support requests, prioritizing and escalating as required;
• To handle all incoming Customer e-mail/ telephone inquiries and requests in a timely and professional manner;
• Managing outstanding issues and keeping clients informed;
• Assisting the implementation of a Support Knowledge Base and similar process improvements.

EXPERIENCE:

• Some experience in technical support center or in service industry in general will be advantageous;
• Previous work experience in an international environment will also be considered as an advantage.

THE COMPANY OFFERS:

• Opportunity to practice and further improve your foreign language skills;
• Opportunity to work US Shifts - 15:00 PM - 12:00 AM;
• Competitive salary;
• Stimulating bonuses;
• Real career opportunity;
• Professional training in an international atmosphere;
• Young and enthusiastic team.

If you feel comfortable with the above mentioned requirements and want to become part of our team, we would really like to speak to you. So in order to apply for the position of a Technical Support Representative fluent in English and Portuguese, please send us your CV in English.

All documents will be treated in strict confidentiality.

Only short-listed candidates will be contacted.

Are you looking for a diverse role?
Do you thrive on recognition, incentives and friendly competition?
Can you work well independently and as part of a team?
If so keep reading…….

We are committed to providing an exemplary service and believe outsourcing is driven by quality, not cost. We know one size doesn't fit all. Our integrated BPO model can be tailored to make a difference to any business process and unit.
Now, as we are expanding our team, we are looking for motivated and enthusiastic team players.Currently searching for Customer Support representatives with Dutch and English

The primary function of the Customer Support Representative is to respond and resolve client support requests, received by phone and e-mail and various Ad hoc projects so that we can develop a genuinely customized solution for every customer.

 

YOUR PROFILE:

Essential

• Excellency in English (both written and verbal);
• Excellency in Dutch (both written and verbal);
• Customer service orientation;
• Excellent communication skills;
• Good telephone manner;
• General understanding of Internet services such as email, FTP, etc.;
• Comfortable with using MS Office Applications suite;
• Fast learning person with analytical and problem-solving skills.

Desirable

• Knowledge of invoicing/accounting packages;
• Data transfer protocols.

MAIN RESPONSIBILITIES:

• Record support requests, prioritizing and escalating as required;
• To handle all incoming Customer e-mail/ telephone inquiries and requests in a timely and professional manner;
• Managing outstanding issues and keeping clients informed;
• Assisting the implementation of a Support Knowledge Base and similar process improvements.

EXPERIENCE:

• Some experience in technical support center or in service industry, in general, will be advantageous;
• Previous work experience in an international environment will also be considered as an advantage.

THE COMPANY OFFERS:

• Opportunity to practice and further improve your foreign language skills;
• Competitive salary;
• Stimulating bonuses;
• Real career opportunity;
• Professional training in an international atmosphere;
• Young and enthusiastic team.

If you feel comfortable with the above-mentioned requirements and want to become part of our team, we would really like to speak to you. So in order to apply for the position of a Customer Support Representative fluent in English and Dutch, please send us your CV in English.

All documents will be treated in strict confidentiality.

Only short-listed candidates will be contacted.

Are you looking for a diverse role ?
Do you thrive on recognition, incentives and friendly competition?
Can you work well independently and as part of a team?
If so keep reading…….

We are committed to providing an exemplary service and believe outsourcing is driven by quality, not cost. We know one size doesn't fit all. Our integrated BPO model can be tailored to make a difference to any business process and unit.

A leading in its’ area of expertise company is expanding its’ activities related to business-to-business e-invoicing networking. In its’ office, located in Sofia, the company is looking for a talented, highly motivated team player with a passion for customer service, to join the Implementation Team.

The primary function of the Onboarding Support Representative is to implement Suppliers at target levels of the company. 

MAIN RESPONSIBILITIES: 

• Achieve Supplier enrollment targets;
• Maintain supplier-status information on the company database;
• Report as required on the Supplier pipeline producing realistic time & volume forecasts;
• Ensure clients and users are properly trained in areas of the application; 
• Involvement in delivery of strategic, high volume client or partnership projects; 
• Feedback market reaction, helping refine the value proposition.

YOUR PROFILE:

Essential

• Fluency in English language (written and verbal);
• Fluency in French, German or Dutch language (written and verbal);
• Ability to work on own initiative and within a team;
• Excellent communication skills (both written and verbal);
• Influencing skills;
• Ability to articulate technical data requirements over the phone and by e-mail;
• Logical and methodical approach to achieving tasks and objectives;
• Multi-tasking capabilities;
• Innovative approach to work;
• Ability to work through the clients' organisational structure to get to the right person;
• Organisational and planning skills.

Knowledge:

• Basic understanding of the purchase to payment process;
• Knowledge of invoicing or accounting systems preferred;
• Data file creation & handling.

Experience:

• Minimum 1 year telephone based technical customer service role; 
• Experience in objection handling;
• Ideally implementation based, customer focused and project/account management experience;
• Direct experience in financial analysis of XML, IDOC, CSV, EDI FACT and fixed length data files desirable.

THE COMPANY OFFERS:

• Opportunity to practice and further improve your foreign language skills;
• Competitive salary;
• Stimulating bonuses;
• Real career opportunity; 
• Professional training.

If you feel comfortable with the above mentioned requirements and want to become part of our team, we would really like to speak to you. So in order to apply for the position of an Onboarding Support Representative, please send us your CV in English. 
All documents will be treated in strict confidentiality.

Only short-listed candidates will be contacted.

Аre you looking for a diverse role ?
Do you thrive on recognition, incentives and friendly competition?
Can you work well independently and as part of a team?
If so keep reading…….

We are committed to providing an exemplary service and believe outsourcing is driven by quality, not cost. We know one size doesn't fit all. Our integrated BPO model can be tailored to make a difference to any business process and unit.

Now, as we are expanding our team, we are looking for motivated and enthusiastic team players. Currently searching for Junior Training and Development Specialist to join our team.

The primary function of the Junior Training and Development Specialist is to work closely with Training and Development Manager, prepare and lead induction training programs for new employees, conduct technical, operational and refreshment trainings to current employees and prepare and conduct personal trainings for employees who need to gain specific knowledge.

MAIN RESPONSIBILITIES:

• Prepare and lead induction training programs for new employees in the company within the TN project;
• Conduct technical, operational and refreshment trainings to current employees in different departments of the company;
• Prepare and conduct individual trainings for employees who need to gain specific knowledge in different areas of the TN business;
• Prepare and update report for passed trainings and for the status of current ones;
• Coordinates the trainings with the HR Department;
• Discuss the results of the trainings with the managers and help them with identifying training needs based on employees’ assessment; 
• Work on ways of improving the current training and development programs;
• Prepare training materials and tests and update the existing ones;
• Gather feedback regarding the effectiveness of the trainings and discusses it with the HR Department.
• Work on continual knowledge improvement.
• Help launch, build and maintain the global Learning Management System;
• Perform other duties as assigned by the line manager, in accordance with his qualifications.

YOUR PROFILE:

Essential

• Must possess University degree.
• Excellency in English (both written and verbal);

EXPERIENCE

Required:
•  Experience in working in technical support center;
Advantage:
• Experience in working as a trainer in a technical support center;

PERSONAL ATTRIBUTES

• Excellent communications skills;
• Accurate, analytical and initiative;
• Good organizational skills;
• Positive, resilient and customer oriented;
• Team player;
• Ability to handle pressure and prolonged in-class training sessions; 
• Ability to resolve problems and make decisions;
• Comfortable with using MS Office Applications suite;
• Confident in performing trainings and presentations.

Why should you apply:

• Competitive salary; 
• Stimulating bonuses;
• Social benefits;
• Real career opportunity; 
• Professional training in an international atmosphere;
• Young and enthusiastic team

Thank you for taking the time to review our job, if you think it is a match to your experience and interests please apply today with a CV in English— we are eager to learn more about you!
Only short-listed candidates will be contacted

Are you looking for a diverse role ?

Do you thrive on recognition, incentives and friendly competition?

Can you work well independently and as part of a team?

If so keep reading…….

 

We are committed to providing an exemplary service and believe outsourcing is driven by quality, not cost. We know one size doesn't fit all. Our integrated BPO model can be tailored to make a difference to any business process and unit.

Now, as we are expanding our team, we are looking for motivated and enthusiastic team players. 

 

Currently looking for a Support Engineer. The Support Engineer will be working with the Customer Support Team on trouble shooting issues customers may be experiencing with the software and the workflow. The person will provide support for all products installed worldwide. 

 

 

MAIN RESPONSIBILITIES: 

• Work with the Support Team lead in monitoring the customer support site and corresponding with the customer regarding issues they have logged;

• Work together with other members of the Support, Advanced Capture, and Professional Services Team to troubleshoot customer issues;

• Support all DocuSphere products; 

• Deliver service and support to customers using and operating the company's support site and web conferencing tools over the Internet;

• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;

• Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;

• Diagnose and resolve technical hardware and software issues 

• Identify and escalate priority issues;

• Redirect problems to appropriate resource;

• Accurately process and record call transactions using a computer and designated tracking software;

• Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business;

• Organize ideas and communicate oral messages;

• Follow up and make scheduled call backs to customers where necessary;

• Stay current with system information, changes and updates

• Workflow:

o Import and configure security for new users.

o Apply new licenses.

o Put Agents in debug, capture the log from the Windows server.

o Put Plugins in debug, capture the log from the UI.

o Diagnose database connection errors for the individual components.

o Launch the Process Modeler, be able to follow the logic statements to diagnose routing problems.

o Be able to understand and assess basic performance issues.

o Learn and know the individual pieces (agents and plugins) that make up a Workflow install so they can converse with the clients and quickly gather any information the second tier may require.

 

• Content Manager:

o Diagnose storage and permissions problems.

o Import and configure security for new users.

o Be able to use the Windows application log to diagnose connection problems between Content Manager and Workflow.

 

 

• TNAC:

o Be able to diagnose email import problems.

o Apply new licenses for TNAC.

o Evaluate errors then capture and export the appropriate logs and other relevant information from the UI.

o Understand the scan module of Kofax Express to diagnose release problems, image quality and batch class management.

 

YOUR PROFILE: 

 

Education 

Bachelor's degree in Computer Science or related field, or equivalent work experience (relevant 

experience may be considered in lieu of above requirements)

 

Experience Required

 

• Experienced user of Microsoft package; especially Excel

• Must be proficient with Windows 2008, 2012 and 2016 Server, including Windows services, the event viewer, Internet Information Services, and the message queue

• Good grasp of NTFS and network share permissions

• Understand web service permissions

• Must be a Customer Service oriented and communicate well over the phone

• Experience/training in application programming using Java 

• Ideally implementation/support based, customer focused and project/account management experience

• Experience with SQL Server and Oracle database

• Ability to work with technical and non-technical business owners to get things done.

• Excellent troubleshooting skills

• Excellent written and oral communication.

 

 

Optional

• Experience/training with scanning and/or document management systems

• Data mapping experience would be beneficial

• Knowledge of invoicing or accounting systems would be beneficial

 

PERSONAL ATTRIBUTES: 

 

• Career minded

• Confident

• Determined

• Dynamic

• Energetic

• Excellent communication skills and ability to work both independently and within a team

• Excellent speaking voice

• Honest

• Innovative

• Positive

• Proven aptitude for learning in a fast-paced environment

• Resilient

• Results oriented

 

Other (add other duties, responsibilities, qualifications or any other relevant information not listed above)

 

• Ability to work on own initiative

• Ability to work through the client’s organizational structure to get to the right person

• Able to articulate complex data requirements over the phone and by email

• Analytical and problem solving skills

• Confident in handling conference calls

• Fluency in English both written and oral

• Organizational and time management skills

 

THE COMPANY OFFERS:

 

• Opportunity to practice and further improve your technical skills as well as communication skills;

• Competitive salary and benefits;

• Real career opportunity;

• Professional trainings.

 

If you feel comfortable with the above mentioned requirements and want to become part of our team, we would really like to speak to you. So, in order to apply for the position of a Support Engineer, please send us your CV in English.

 

All documents will be treated in strict confidentiality.

 

Only short-listed candidates will be contacted.

Are you looking for a diverse role ?
Do you thrive on recognition, incentives and friendly competition?
Can you work well independently and as part of a team?
If so keep reading…….

We are committed to providing an exemplary service and believe outsourcing is driven by quality, not cost. We know one size doesn't fit all. Our integrated BPO model can be tailored to make a difference to any business process and unit.

A leading in its’ area of expertise company is expanding its’ activities related to business-to-business e-invoicing networking. In its’ office, located in Sofia, the company is looking for a talented, highly motivated team player with a passion for customer service, to join the Implementation Team.

The primary function of the Implementation Specialist is to get clients on board at target levels of the company. 

MAIN RESPONSIBILITIES: 

• Achieve Supplier enrollment targets;
• Maintain supplier-status information on the company database;
• Implementation and monitor the electronic invoice process in the system;
• Working with a portfolio of clients to ensure they are properly trained in the areas of applying the electronic invoice.
• Daily communication vie email or telephone with clients;
• Testing the electronic invoice if it is properly implemented in the client’s system;
• Using custom software;
• Involvement in delivery of strategic, high volume client or internal projects.
• Report as required on the Supplier pipeline producing realistic time & volume forecasts;
• Feedback market reaction, helping refine the value proposition.

YOUR PROFILE:

Essential

• Fluency in English language (written and verbal);
• Ability to work on own initiative and within a team;
• Excellent communication skills (both written and verbal);
• Influencing skills;
• Ability to articulate technical data requirements over the phone and by e-mail;
• Logical and methodical approach to achieving tasks and objectives;
• Multi-tasking capabilities;
• Innovative approach to work;
• Ability to work through the clients' organizational structure to get to the right person;
• Organizational and planning skills.

Knowledge:

• Basic understanding of the purchase to payment process;
• Knowledge of invoicing or accounting systems preferred;
• Data file creation & handling.

Experience:

• Minimum 1 year telephone based technical customer service role; 
• Experience in objection handling;
• Ideally implementation based, customer focused and project/account management experience;
• Direct experience in financial analysis of XML, IDOC, CSV, EDI FACT and fixed length data files desirable.

THE COMPANY OFFERS:

• US working hours - from 3 PM to 12 AM BG time 
• Opportunity to practice and further improve your foreign language skills;
• Competitive salary;
• Stimulating bonuses;
• Real career opportunity; 
• Professional training.

If you feel comfortable with the above mentioned requirements and want to become part of our team, we would really like to speak to you. So in order to apply for the position of an Implementation specialist with English, please send us your CV in English. 
All documents will be treated in strict confidentiality.

Only short-listed candidates will be contacted.

Are you looking for a diverse role?
Do you thrive on recognition, incentives and friendly competition?
Can you work well independently and as part of a team?
If so keep reading…….

We are committed to providing an exemplary service and believe outsourcing is driven by quality, not cost. We know one size doesn't fit all. Our integrated BPO model can be tailored to make a difference to any business process and unit.
Now, as we are expanding our team, we are looking for motivated and enthusiastic team players. Currently searching for Business Data Analyst.

The primary function of the Business Data Analyst is to research, obtain and verify information for incomplete documents and customer accounts. The Business Data Analyst will keep contact with the customers, generate reports and integrate the new data in order to increase job efficiency.

YOUR PROFILE:

Qualifications

• Bachelor degree in Finances or in similar field;
• Intermediate knowledge of Microsoft Excel –  V Look ups, mail merges;
• 1 Year in equivalent role in Finance;
• Fluent in English.

Skills, knowledge, and abilities

• Rigorous attention to details;
• Excellent interpersonal and communication skills;
• Independent and be able to deliver under pressure and tight schedules;
• Proactive and highly organized – being able to manage own workload and meet deadlines;
• Understanding of Invoice business process (desirable);
• Knowledge of Outlook and Financial systems;
• Team player.

MAIN RESPONSIBILITIES:

• Development and implementation of databases and data collection systems;
• Compilation, verification and correction of information in according to priorities to prepare source data for computer entry;
• Research and obtain further information for incomplete documents;
• Application of data program techniques and procedures;
• Generate reports, store completed work in designated locations and perform backup operations;
• Contact with customers via phone in order to obtain/verify account details;
• Management of new data integrations in order to increase job efficiency.

WE OFFER:

• Temporary position for 6 months project with opportunity for permanent position;
• Excellent working environment, combined with career development opportunities;
• Excellent remuneration package, including social benefits;
• Work-life balance;
• Ability to work and collaborate, share knowledge and experience with many professionals within the company.

If you are looking for the different opportunity, excellent work environment or it just sounds great, please, do not hesitate to send your professional CV in English.

All job applicants will be treated with strict confidentiality. Only short-listed candidates will be contacted.

Pages

Are you looking for flexibility? So are we


Some of our people work part time, others - on temporary projects with flexible hours that can vary from day to day.
Various flexible arrangements give them the opportunity to practice and further improve their foreign language skills, as well as the chance to gain experience in the sales and marketing sphere.

 

We are searching for open-minded, energetic and motivated team players with a passion for customer service. The position is suitable for people from all walks of life, especially for students with or without previous experience. Here are some projects that do not run 9 to 5, Monday to Friday:

NPS

The NPS (Net Promoter Score) is an ongoing project where a team of agents conduct customer satisfaction surveys over the phone. The purpose for the surveys is for us to keep track of the satisfaction levels of the customers, as well as why they might be dissatisfied. We aggregate this information at the end of each wave and then report it to our clients' representatives. This allows them to better understand if they would be recommended to other businesses, based on the quality of their services.

Data Cleanse

The data cleanse projects help our clients keep their databases up to date. Our agents get through all of the contacts within the spreadsheet the client has provided for us, and make sure that any information that would be missing is added. They also verify that whatever information already exists is correct and relevant. With the data cleanse projects our clients can be sure that they always have the most up-to-date contact information about their business partners.

Meet us in person

We regularly connect with skilled candidates during career fairs.
Come and speak with us at the next event we are attending,
or learn more about past participations.

Career events

Like what we do, but no suitable positions?


If you cannot see yourself in the descriptions but you find our work interesting,
feel free to contact us and we will be pleased to discover the best position for you.

Let us first ask you a few questions:

  • Are you an achiever?
  • Are you a motivated team player?
  • Do you have a passion for customer service?
  • Do you speak foreign languages?
  • Do you have any technical or IT background or experience?
  • Any interest in finance?

If you answered “YES” to at least 3 of the questions above, then you are most likely a good match.

In return we can offer you:

  • a competitive salary
  • stimulating bonuses
  • further foreign language training
  • a friendly team of young professionals
  • a real career opportunity
  • professional training

Get better. Get ahead. How?

Once on board, every team member gets induction training and continuous support to become more efficient and successful.

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