We’re currently looking to add to our team a Technical Specialist with German.
The primary function of the Supplier Representative is to respond and resolve client support requests, received by phone and e-mail and various Ad hoc projects so that we can develop a genuinely customized solution for every customer.

If you have:

  • Excellency in English (both written and verbal);
  • Fluency in German;
  • Customer service orientation;
  • Excellent communication skills;
  • Good telephone manner;
  • General understanding of Internet services such as email, FTP, etc.;

But if you are also:

  • Comfortable with using MS Office Applications suite;
  • Fast learning person with analytical and problem-solving skills;
  • Knowledge of invoicing/accounting packages;
  • Data transfer protocols;

Some of the responsibilities you’ll have:

  • Record support requests, prioritizing and escalating as required;
  • Record, respond to and resolve client support requests - received by mail and ticketing system;
  • To handle all incoming Customer e-mail/ ticketing inquiries and requests in a timely and professional manner;
  • Managing outstanding issues and keeping clients informed;
  • Guiding clients to use the platform
  • Assisting the implementation of a Support Knowledge Base and similar process improvements.

Why should you apply:

  • Salary (obviously);
  • Stimulating bonuses;
  • Extra paid annual leave
  • Free parking spot;
  • Social benefit packages;
  • Real career opportunity;
  • Professional paid trainings in an international atmosphere;
  • Young and enthusiastic team;

If you feel comfortable with the above-mentioned requirements and want to become part of our team, we would really like to speak to you. So in order to apply for the position of a Technical Representative with German and English, please send us your CV in English.
All documents will be treated in strict confidentiality.

Only short-listed candidates will be contacted.


If you feel the advertised position does not suit you, why not take a look at our other openings?

© Copyright 2009-2022 CXG. All Rights Reserved. Powered with Drupal by SkadIT.

Scroll to Top