We are looking for a Customer Adoption Manager to become part of our team in Sofia office, being responsible for the corporate customers and meeting the deliverables of the customer’s account plan.

What you will do:

• Working with customers to define the scope of a project, activities, and key deliverables
• Presenting solutions in written and or oral reports
• Running workshops to provide technical, process and workarounds recommendations based on company`s domain knowledge
• Working directly with the Customer Value Manager to ensure customer success
• Aim to become a Subject Matter Expert (SME) for the company`s core modules
• Working with other organizations within the company as well as the global Customer Adoption Manager team

What we are looking for:

• Excellent verbal and written English
• Excellent verbal and written German
• Client management skills
• Experience in working with customers to execute an implementation plan
• Experience with financial accounting, customer management and sales force automation software
• Ability to work in a team
• Strong organizational skills
• Analytical thinking

What will give you an extra edge:

• Experience with electronic invoicing and Global Compliance
• P2P or Procurement experience
• Problem-solving skills
• Background in software and SaaS solutions

What we offer:

• Standard working hours
• Hybrid working model during the training, then it will be adjusted fully remote model
• Social Benefits package (Additional healthcare + dental coverage, multisport card, fuel discount card)
• 5 additional days of Refreshment Time Off
• 2 additional days of Voluntary Time off
• 2 additional days of Wellness Time off
• 1 additional day of Birthday Time off
• Global travel business trips and trainings

If you feel comfortable with the above-mentioned requirements and want to become
part of our team, we would like to speak to you.

Apply now and send us your CV in English.

All documents will be treated in strict confidentiality.