We at CXG Outsourcing are on the lookout for an Email and Chat Support with Dutch to join a partner of ours – a leading trading company.
What a day in the life of an Email and Chat Support with Dutch is like:
Providing information about the instruments and services of the company
Verifying the request details with the customer
Providing support regarding technical and payment issues to customers queries by email and chat
Responding to customer requests for installation, registration, and regular operations with client’s software
Following up on the successful completion of each case and aiming towards a complete customer’s satisfaction
To be successful on this role you’ll need:
Fluency in the Dutch and English
Desire to work on a hybrid model (3 days at the office, 2 days at home)
Willingness to work on shifts (Monday to Friday; 08:00-22:00)
Previous experience in the area will be considered a plus
Financial or Economic education will be considered an advantage
What will give you an extra edge:
Good computer literacy and excellent typing skills
Analytical and problem-solving skills
Ability to prioritize tasks and work independently
What our partner offers:
Competitive remuneration
Thorough training at the modern office of the company
Performance bonus
Additional health insurance
Subsidized meals
Co-financed card for public transportation
Preferential prices for a multisport card for you and your family members
Friendly and supportive work environment
If you feel comfortable with the above-mentioned requirements and want to become part of our team, we would really like to speak to you. Apply now and send us your CV in English.
All documents will be treated in strict confidentiality. Only short-listed candidates will be contacted.
CXG Outsourcing owns a license issued by the National Employment Agency with №3591 from 26.09.2023.
