We at CXG Outsourcing are on the lookout for an experienced Customer Support with Polish to join a partner of ours – a leading trading company.   

What a day in the life of a Customer Support is like:  

• Verify the request details with the customer and respond to their enquiries for installation, registration and regular operations with client’s software
• Provide support regarding technical, trading and financial issues by email and chat 
• Provide information about financial instruments and services of the company
• Achieve complete customer satisfaction by handling customer’s queries and resolving their issues 

What you’ll bring along:  

• Very good level in Polish and English (B1/B2)
• Willingness to work on shifts (9:00-18:00; 10:00-19:00; 13:00-22:00) 
• Strong communication skills and focus on customer satisfaction 
• Good computer literacy 
• Analytical and problem-solving skills 
• Previous customer service experience is not mandatory but will be considered as an advantage 

What our partner offers:  

• Competitive remuneration 
• Opportunities for career development within a fast-growing company 
• Daily bonus on top of the salary 
• Performance bonus 
• Friendly and supportive work environment 
• Additional health insurance 
• Subsidized lunch 
• Co-financed card for public transportation 
• Preferential prices for a multisport card for you and your family members 

If you feel comfortable with the above-mentioned requirements, apply now and send us your CV in English. We would be happy to speak with you. 
 
All documents will be treated in strict confidentiality. 
 
Only short-listed candidates will be contacted.